Terms & Conditions

1. Agreement to these terms

By creating an account, purchasing a track, taking out a subscription or otherwise using Rising Music Hub (the platform), you agree to these Terms & Conditions. If you do not accept them, please do not use the platform.

Where you use the platform on behalf of a company or other organisation, you confirm you have authority to accept these terms on its behalf, and references to “you” include that organisation.

We may update these terms from time to time — for example to reflect new features, new licence types or changes in law. The version in force is the one published on this page, and the effective date above tells you when it began to apply. Where a change materially affects your rights, we will give you reasonable notice by email or on the platform before it takes effect.

2. Definitions

Content

Audio recordings, compositions, artwork, metadata and any other material made available on the platform.

Licence

The permission granted to you to use a track, on the terms of the licence type you acquire.

Licence type

One of the tiers offered at checkout — Personal, Business, or Sync & Broadcast — each covering a different scope of use.

Subscription

A recurring plan giving streaming access and a periodic download allowance, in accordance with the plan you select.

Artist

A registered user approved to publish their own recordings on the platform.

Preview

The shortened clip made available to visitors for evaluation, not for use in any project.

3. Accounts and eligibility

You must be at least 18 years old, or the age of legal majority where you live, to hold an account, make a purchase or publish music.

You are responsible for the accuracy of the details on your account and for keeping your password confidential. Anything done through your account is treated as done by you, so please tell us promptly if you believe it has been accessed by someone else.

An account is personal to you. You may not share credentials, sell or transfer your account, or use another person’s account to obtain content or an allowance you are not entitled to.

4. Licences and permitted use

All music on the platform remains the property of its rights holder. Buying a track or holding a subscription does not transfer ownership to you: it grants you a licence to use that track within the scope of the licence type you hold.

What each licence covers

• Personal — non-commercial projects: personal videos, student work, portfolio pieces and similar uses that are not monetised or promotional.
• Business — commercial projects for you or your clients: adverts on your own channels, social and web content, podcasts, presentations, in-store and event use.
• Sync & Broadcast — synchronisation with film and television, paid advertising campaigns, broadcast and other large-scale distribution.

The precise scope, territory and term of your licence are set out on the licence certificate issued with your purchase, which prevails over the summary above. Licences granted are worldwide and, unless the certificate says otherwise, run for as long as the project the track was licensed for.

Previews are for evaluation only. They may not be used in any project, published, redistributed or incorporated into another work.

5. Restrictions

Whatever licence you hold, you may not:

• resell, sub-license, redistribute or give away a track as a standalone audio file, or make it available for download by others;
• register a track, or any work substantially derived from it, with a content identification or rights management system such as Content ID;
• claim authorship of a track, or present it as your own composition;
• use a track in a way that is unlawful, defamatory, hateful, or that promotes violence or discrimination;
• use a track in pornographic material, or in any context that would bring the rights holder into disrepute;
• circumvent, remove or interfere with any download limit, access control or other technical measure on the platform;
• scrape, crawl or bulk-download the catalogue, or use automated means to create accounts or consume allowances.

Breaching these restrictions terminates the licence for the track concerned and may result in suspension of your account.

6. Subscriptions and billing

Subscription plans are billed in advance at the price and billing cycle shown at checkout, in GBP. Prices include VAT where applicable.

Payments are processed by our payment providers, Stripe and PayPal. We do not receive or store your full card details — see our Privacy Policy for how payment information is handled.

Your subscription renews automatically at the end of each billing period until you cancel. You may cancel at any time from your account; access and any remaining allowance continue until the end of the period you have already paid for, and you will not be charged again.

Download allowances reset at the start of each billing period. Unused downloads do not carry over. If you change plan mid-period, the new allowance and price apply from the change, and any difference is handled by our payment provider’s standard proration.

We may change subscription pricing. Existing subscribers will be given at least 30 days’ notice by email before a new price applies to their renewal, and may cancel before it takes effect.

If a payment fails, we may retry it and may suspend access to subscriber features until the account is brought up to date.

7. Purchases and downloads

An order is accepted when payment is confirmed, at which point the track and its licence certificate become available in your account. Purchased tracks stay in your download library so you can retrieve them again if you lose the original file.

Download links are individually issued to your account and expire after a short period for security. You can generate a fresh link from your library at any time. Repeated downloads are permitted for your own backup and workflow; sharing links with others is not.

We take care to describe every track accurately, but audio is subjective — please use the preview to satisfy yourself that a track suits your project before purchasing.

8. Refunds and cancellation

Digital content is supplied immediately on payment. By completing a purchase and downloading a track you agree to the supply beginning straight away, and you acknowledge that this means the statutory 14-day right to cancel under the Consumer Contracts Regulations no longer applies to that download.

This does not affect your legal rights where a file is faulty, corrupted, or materially different from what was described. If something is wrong with what you received, contact us and we will replace the file or refund it.

Subscriptions may be cancelled at any time and take effect at the end of the current billing period. We do not refund part-used periods, except where required by law or where the service has been unavailable for an extended time.

Refund requests should be sent to hello@richmusichub.com with your order reference.

9. Artist accounts and royalties

Artists may apply to publish original recordings on the platform. Applications and individual releases are reviewed before going live, and we may decline or remove anything that does not meet our standards or that we reasonably believe infringes third-party rights.

By submitting a release you confirm that you own or control all rights in it, including any samples, and you grant us a non-exclusive, worldwide licence to host, stream, promote, distribute and license it to customers on the terms of this agreement, for as long as it remains published.

You keep ownership of your music. You may withdraw a release at any time; withdrawal stops future licensing, but licences already granted to customers continue in force for the projects they cover.

Royalties accrue on sales and on subscription usage of your tracks, at the rates set out in the artist agreement you accept on registration. Balances are paid on request once the minimum payout threshold is met, to the payout details on your account. You are responsible for your own tax affairs and for supplying accurate payout information; we may withhold a payment where those details are incomplete or where we are required by law to do so.

Where a track is found to infringe a third party’s rights, we may remove it, reverse the associated royalties and recover amounts already paid on it.

10. Intellectual property

The platform itself — its name, logo, design, code, catalogue arrangement and written content — belongs to Rising Music Hub or its licensors and is protected by copyright and trade mark law. Nothing in these terms grants you rights in it beyond the use of the platform as intended.

If you believe material on the platform infringes your rights, contact licensing@richmusichub.com with details of the work, where it appears and your basis for the claim. We investigate every report and remove infringing material.

11. Availability of the service

We aim to keep the platform available at all times, but we do not guarantee uninterrupted access. Maintenance, upgrades and matters outside our control may cause downtime.

The catalogue changes as releases are added and withdrawn. We may add, alter or discontinue features, and we may remove a track from sale — though doing so does not affect a licence you already hold in it.

12. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, revenue, goodwill or data, or for losses arising from your use of a track outside the scope of your licence. Our total liability in connection with the platform is limited to the amount you paid us in the twelve months before the claim arose.

If you are using the platform for business purposes, you agree that the statutory protections applying to consumers do not apply to you.

13. Suspension and termination

You may close your account at any time from your account settings or by contacting us. We may suspend or close an account that breaches these terms, that is used unlawfully, or where payment is repeatedly unsuccessful.

On closure, your access to streaming and to your download library ends. Licences you have validly acquired continue in force. Clauses that by their nature survive termination — including licensing, intellectual property and liability — continue to apply.

14. Governing law

These terms are governed by the laws of England and Wales, and disputes fall to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts.

If any provision of these terms is found unenforceable, the rest continue in effect.

15. Contact us

Questions about these terms, a licence or an order:

• General enquiries — hello@richmusichub.com
• Licensing — licensing@richmusichub.com
• Business and partnerships — business@richmusichub.com

You can also use the contact form. We typically respond within 1–2 working days.